Members of the platform have expressed outrage following a change that caused listings displaying inaccurate size information.
This online marketplace has revised its sizing categories for women's and children's clothes without notifying all users about the change.
Online Platforms Reaction
Many shoppers and sellers are expressing on platforms claiming that product pages now present a modified sizing category than originally posted due to the recalibration.
The company said the new system was more in line with other platforms.
They have suggested members to check their listings and update the measurements by hand when needed, resulting in member annoyance.
Measurement Approach Changes
Earlier, the sizing featured numerical and alphabetical indicators, like S/8 or M/10.
The new system has an alphabetical indicator and numerical range such as S/UK 8-10.
With some products, the sizing has been recategorised - like an L measurement used to be a 12 but now shows as UK 16-18.
Shopper Stories
One content creator, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," as the platform currently indicates.
A different member, based in Glasgow, said garments she listed on Vinted with size 14 labels were displaying on the service as size 20–22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she explained.
Required Changes
Charlotte Lunn, based in Derby, said she had been left angered by the change as she had to manually change the measurements for "each individual item".
"Personally, this is quite irritating, since I have chronic health issues and selling on Vinted has been paramount after experiencing income reduction," she stated.
Platform Context
The app has more than 100 million shoppers, including 18 million in the UK.
It has become a favored option compared to resale services such as eBay and Depop.
This isn't the first time where an unanticipated change on the platform has faced criticism: previously, the platform withdrew an update regarding delivery choices following member complaints.
